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Troubleshooting Reflector
Get assistance with Reflector 4 and Reflector Teacher
General
The mirrored device is delayed or experiencing choppy playback on the computer screen
Generate and send a log file on macOS
My license key doesn't work
Uninstall Reflector from my computer
Generate and send log files on Windows
Reflector 4 Networking Requirements
Mac/Windows/Chromebook
Enable audio when streaming and mirroring
Play a video recorded with Reflector
iOS/Android
Mirror to Reflector via the Cast menu while on a corporate/public network
Mirror to Reflector via the Cast menu while on a home network
Find my computer in the Screen Mirroring menu on my iOS/iPadOS device
Fix mirrored image showing a black screen
