Why is the device window not showing as a Share option in my web conferencing solution?

When using web conferencing solutions such as Microsoft Teams, Zoom, or Google Meet, you will need to ensure the Always On Top and Fullscreen settings in Reflector 4 are disabled in order for the device window to show up in the Share menu of your web conferencing solution. Here's an example:

Follow these steps to ensure your device mirrored with Reflector appears for you:

Method 1 - If your device is already connected to Reflector

(If your device is currently not connected to Reflector, skip to Method 2.)

Step 1: Click the gear icon next to your device's name in the Name Bar.

Step 2: Ensure Always on Top and Fullscreen are toggled OFF.

The option of sharing your device window should now be available in your web conferencing session.

Note:

Always on Top and Fullscreen must be toggled off to successfully begin sharing your device screen over a web conferencing solution. If you prefer, you can toggle these settings back on after you begin presenting your computer screen.

Method 2 - If your device is currently not connected to Reflector 

Step 1: Open the Reflector 4 menu, select the Settings icon, then select Preferences.

Step 2: Ensure the Always on Top setting is unchecked/disabled in the General section.

Step 3: In the Connection section, ensure Display Fullscreen is unchecked/disabled.

Step 4: Exit the Preferences menu. Reopen the Settings menu and select Quit Reflector 4. Then relaunch Reflector to apply these settings.

The option of sharing your device window should now be available in your web conferencing session.

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